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Technical Assistance

Our technical support is available to customers with:
  • Training courses for retailers, professionals and firms
  • Study of the cycles and techniques of specific intervention
  • Technical advice on the drafting of particular contract specifications
  • On site assistance before, during and after the interventions

360° consultancy and assistance

CIR offers its customers a consultancy and technical assistance service at every stage of the intervention, both in terms of drawing up specifications and during work.

Through its technical staff of highly qualified people, CIR is able to perform on-site inspections aimed at identifying application cycles suitable for the conservation of materials, to assist technicians and professionals from design to signature of work plans.

By carrying out diagnoses, tests and technical reports, it offers its customers precise and detailed guidance regarding the specific cycles and the right application method, necessary to carry out a suitable conservative intervention, both with regard to the materials constituting the facades and the supports placed in flooring

Technical Training

The CIR technical staff makes its knowledge available for the training of specialized technicians, through training courses aimed at resellers, companies and professionals in the sector. In them all construction site problems are addressed, from cleaning to consolidation, to the protection of all types of stone materials and artefacts.

This technical training includes an initial theoretical part in which knowledge of the characteristics of the chemical product is deepened, followed by a technical-practical part where the professional can gain experience with the product itself and its use. At the end of the course, a certificate of participation is issued which declares the operator qualified for the treatment and conservation of stone materials.

This training is preparatory or subsequent to the purchase. The customer, company, professional can request to acquire knowledge to enter the world of CIR solutions both as basic initial training and as training for the conscious sale of our products.

  • The CIR Mobile Academy moves wherever necessary, wherever required.
  • We come to you, on the construction site, at our customer shops, in a conference room.
  • What matters is the wealth of experience and seriousness of study, in-depth analysis, laboratory tests and comparison with large study centers.

Technical assistance merges with training: a dedicated telephone line answered by an expert who not only solves the need of the moment but offers knowledge and training, always.

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